iPad Pin
This is the "Passcode/ Pin" to log into the iPad itself. Upon receipt of the iPad, VeraSci Project Lead will send you the iPad's passcode to unlock the iPad for use.
For security reasons, we are unable to provide the passcode via the solution center or via the support bot.
Subject Pin
This is a "Pin" created by the subject for a subject-facing test. This pin is for the subject to remember, but there is an option for the rater to reset the pin in case the subject has forgotten it.
Assessment Password/Pin
Once the subject has completed a subject-facing test, a pop-up will prompt the user to give the device back to the administrator. The "Administrator" is the rater, and he/ she will simply have to enter their account's password to proceed. This password is the same login password for the Pathway application or Pathweb.
If you are unable to log into your device or continue the assessment session, please email WCG Support at support@verasci.com. Alternatively, for immediate assistance, you can call support by dialing your country's toll-free number from this page: https://www.wcgclinical.com/verasci/#phone-support